• Integity & Fairness
• Marsh Quality Standards
• Personal Service
• Family Heritage
• Competitive Spirit
• Our People Are Our Team
Integrity and Fairness
We expect honesty. We do what we say we will do, and we do what is right and fair. We have a mutual trust with our customers, residents and employees.
Marsh Quality Standards
Our properties are a source of pride for our residents and our staff. We believe that an investment in high quality employees and high quality products results in a unique Marsh standard that differentiates our communities.
Exceptional service is our hallmark. We strive to anticipate our customers’ needs. Our employees are knowledgeable, prompt, reliable, courteous, and dedicated.
Our employees are a part of our family team. We value each individual’s contributions and talents and we support their continuing personal development.
We value our 90-year heritage and hold a deep commitment to continuing active family participation in the business. Family involvement increases our awareness and responsiveness to those we serve.
We are confident, determined, and proud of our competitive spirit. We are not complacent with our past success. We adapt to change without compromising our core values. Each of us takes ownership of issues and is responsible for finding solutions. We are driven by the need to excel.