• 24-Hour Service Request
• Tell Us What You Think
If something in your home needs maintenance attention, please use this form, call the Leasing Office at 704-523-4245 or fax your request to 704-523-6564. We'll respond within 24 hours!
Permission is granted to enter my home (select one):
Please provide a detailed description of the problem we can help you solve.
Please enter numbers seen to left in box below before submitting
Let us know how we're doing. We happily take complaints as well as kudos, all in an effort to make Biscayne a great living experience for you.
Our desire is always to improve the quality of our service to you as a valued resident of our community. Please complete this survey
and press the Submit button.
Please Select Your Community
Queens at Granville
Was the request completed to your satisfaction?
Was the work area left clean and orderly?
Was our Service Technician courteous?
you submit your service request:
Was the Online Service easy to use:
Does not apply
If you phoned in your service request, was the staff friendly and professional?
How would you rate the service you received?
Please tell us how we can improve our service to you in the future.